Parseq

With a blue chip client base from Barclays and British Gas through to Lloyds, Orange, RBS and Virgin Media, Parseq provides a range of value-add, technology-led BPO services.  Parseq supports front, middle and back office functions from its major processing centres in Rotherham and Glasgow, plus smaller satellite offices in Leeds and York.  Inbound and outbound voice services are primarily provided from a purpose built contact centre, whereas electronic fund transfer, payment processing and document management operations are provided from a dedicated high security location.  Parseq processes over 50 million financial transactions per annum with a value of over £25 billion, paying over 8% of the UK workforce.  With multiple quality and security accreditations including ISO 9001,  ISO27001, PCI-DSS and as an approved BACS bureau, Parseq is a leader in its field.